Privacy Policy

Effective Date: 18 Jan 2024

At TED Concepts Limited ("we," "us," or "our"), we are committed to protecting the privacy of our clients and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://tedconcepts.com, including when you fill out our online contact form.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us through our online forms or other interactions on our website. This information may include:

• Name
• Email Address
• Phone Number
• Any other information you choose to provide

2. How We Use Your Information

We use the information we collect from you for various purposes, including:

• To respond to your inquiries and provide the services you request.
• To send you relevant information, updates, and promotional content.
• To improve our website, services, and customer experience.
• To comply with legal obligations and resolve disputes.

3. Sharing of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our clients. These parties are bound by confidentiality agreements and are only allowed to use your information in connection with the services they perform for us.
• Legal Compliance: We may disclose your information when required by law, court order, or other legal processes, or if we believe such action is necessary to protect the rights, property, or safety of our company, employees, or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no data transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to our processing of your personal information under certain circumstances.
• Withdrawal of Consent: Where you have provided consent for us to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at ryancheung@tedconcepts.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Effective Date" at the top.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

TED Concepts Limited
ryancheung@tedconcepts.com
+852 3996 4362